Anonymous
My feedback
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8 votes
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An error occurred while saving the comment Anonymous
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The problem support Guy is the same I exposed in my previous message.
Step One. I try to sign in
Step Two. I don´t remember my password so I click on "Forgot your password? and then the page change
Step Three. In the Password Recovery blank case just where it say "Enter your registered e-mail adress" I didi exactly that. I wrote my registered e-mail address. and then I click submit
Step Four. Wait for weeks to receive that e-mail but I don't have nothing in my inbox or in the junk mail.I have try to register again but if I write my e-mail address it say "IN USE"
I'm thrilled that you just tested and worked ok, but I have try this twenty times now with negative results.
An error occurred while saving the comment Anonymous
commented
I have submited over and over again my e-mail in your password recovery option but you don't send any Email back with the information to reset my password. I have try this for weeks now.
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4 votesAnonymous
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An error occurred while saving the comment Anonymous
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Same thing with me. I have submited my e-mail at least 15 times in the lapse of two weeks and there is nothing in my inbox or junk,
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6 votesAnonymous
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Anonymous
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1 voteAnonymous
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What happen? You wrote me last week telling me that someone from your support team will contact me as soon as possible to help me fix the password problem but I'm still waiting.